Log in to your cricex account — easy on mobile and computer alike
Accessing your cricex account takes just a few seconds. On this page you will find a step-by-step login guide, what to do if you forget your password, effective ways to secure your account, and quick fixes for common issues.
Access your cricex account
Log in with your username or mobile number and password.
Steps to log in to cricex on mobile
Follow these simple steps to access your cricex account from a smartphone.
Open your browser
Open Chrome, Firefox, or Safari on your mobile and type the official cricex website address. Bookmarking it makes it even easier next time.
Tap the "Login" button
You will see the login button in the top right corner of the homepage. Tap it and the login form will open.
Fill in your details
Enter your registered mobile number or username and your password. Enabling "Remember me" means you will not need to enter your password next time.
Verify the OTP
If you are logging in for the first time or from a new device, an OTP will be sent to your number. Enter it correctly and your account will open.
How to log in from a computer
Logging in to cricex from a desktop or laptop is just as straightforward. Open the site address in your browser, click the login button at the top, and enter your username or mobile number and password.
If you use a password manager on your computer, it will autofill your details. Still, make sure the URL bar shows the correct site address. After logging in, you can go straight to the cricket betting markets or choose any game you like from the dashboard.
- All features work when logging in from incognito mode
- Always log out after using a public computer
- Keeping your browser updated ensures a secure connection
What to do if you forget your password or username
Forgetting your account password is very common. On cricex this can be sorted out quickly. Clicking the "Forgot your password?" option on the login page will start a reset process.
An OTP will be sent to your registered mobile number. Once you confirm your identity with that OTP, you will be able to set a new password. If you cannot remember your username, you can get direct help via live chat — support is available in Bengali.
- An OTP will be sent to your registered mobile number
- Use the OTP within 5 minutes; if it expires, request a new one
- Make your new password at least 8 characters long and use a mix of character types
- It is best not to reuse your old password
Effective ways to keep your account secure
Follow a few simple habits to keep your cricex account safe.
Keep OTP verification on
Having OTP verification active whenever you log in from a new device or unfamiliar network prevents anyone else from getting in. Never share your OTP with anyone — cricex staff will never ask for it.
Recognise fake sites
Some fraudulent sites look like cricex. Before logging in, read the URL bar in your browser carefully. A slight spelling change or an extra hyphen means it is not the real site.
Strong password
Create a password that combines uppercase and lowercase letters, numbers, and special characters. Do not use the same password you use for social media or other sites.
Avoid public Wi-Fi
It is better not to log in from open Wi-Fi at a café or shopping mall. Mobile data or your home network is much safer. If you have no choice, consider using a VPN.
Do not forget to log out
When you are done, especially on a shared device, always log out. Use the "Remember me" option only on your own device.
Keep your email and phone number up to date
If your registered mobile number changes, update it in your account right away — otherwise you will not receive OTPs and will not be able to reset your password.
Read the Privacy Policy to learn how cricex stores and uses your personal information. See the Responsible Gaming guide to learn more about safe play.
Common login problems and fixes
Showing "wrong password" even though the password is correct
Check whether Caps Lock is on. If a Bengali keyboard layout is active, switch to English. If it still does not work, reset your password.
OTP not arriving
Make sure your mobile has a network connection. Check that your SIM card is active and that incoming SMS is not blocked. Wait a few minutes and request the OTP again.
Account temporarily locked
Entering the wrong password multiple times can temporarily lock the account for security reasons. Try again after a short while or contact live chat.
Page not loading or loading slowly
Clear your browser's cache and cookies. Check whether your browser is up to date. If your internet connection is poor, switch to mobile data.
Getting logged out immediately after logging in
This can happen if third-party cookies are blocked in your browser. Allow cricex in your browser settings or try using incognito mode.
Start right after logging in — get a bonus on your first deposit
Open a new account on cricex and get a 100% bonus on your first deposit, up to ৳8,000. A 10x wagering requirement applies to the bonus amount. You can deposit from as little as ৳500 using bKash, Nagad, or Rocket. Withdrawals are generally completed within 15 minutes to 2 hours.
After logging in, enjoy hundreds of games at cricex Slots or go straight to cricex Casino.